bitcastle is a cryptocurrency exchange that launched its services in August 2022.
Despite being a relatively new player, it has already attracted over one million users. Although bitcastle is based overseas, its founder is Japanese, which makes the platform more familiar and approachable for Japanese traders.
This time, we had the opportunity to conduct an exclusive interview with the founder and current CEO of bitcastle, Mr. Mitsutoshi Sekine, to discuss the exchange’s appeal and address key questions.
Interview with the CEO of bitcastle
Could you tell us a bit about bitcastle?
bitcastle was founded in 2021 in Saint Vincent and the Grenadines, inspired by our own experiences as cryptocurrency investors. We noticed several gaps in existing platforms, especially concerning security and the availability of certain tokens we wanted to trade. Dissatisfied with these limitations, we decided to build a platform that would address these needs. Additionally, having encountered challenges with traditional forex brokers, such as wide spreads, we expanded to include forex trading as a core offering.
What are bitcastle’s main features and competitive advantages?
One of bitcastle’s standout features is our exceptionally tight spreads, which we know are critical for traders. With a team operated by Japanese staff, we’re able to offer highly responsive support tailored to our users. Our platform also stands apart by integrating features like a cryptocurrency exchange and binary options, adding variety to our services and differentiating us from other platforms.
On the other hand, are there any current challenges or areas for improvement?
At this stage, we don’t yet offer advanced technical analysis tools or automated chart pattern recognition features, like Trading Signals. However, we’re open to enhancing the platform based on user feedback and are considering adding these features in the future.
Are there any particular services you would recommend at bitcastle?
While we provide both cryptocurrency and binary options trading, we especially recommend our forex trading service. As mentioned, our spreads are very tight—USDJPY, for instance, starts at just 0.5 pips (as of November 1st), making it a cost-effective option for traders. In addition, we’re excited about our future plans to introduce AI-driven automated trading features, which we believe will further enhance the trading experience for our users.
Could you tell us about the types of accounts available at bitcastle? What are their features and who are they best suited for?
We offer two main account types: the Standard Account and the Pro Account. The Standard Account has no trading fees and a low entry point of just 500 yen, making it ideal for beginners. On the other hand, the Pro Account, with its very tight spreads, is tailored for experienced traders, especially those focusing on high-frequency scalping.
What kind of bonuses does bitcastle offer?
Currently, we have two exciting bonus campaigns for new users:
1. Welcome Bonus for New Accounts: Typically, new accounts receive a bonus of up to 15,000 yen. However, by registering through this site, users can access an exclusive bonus of 16,000 yen. (Note: Only users with Japanese nationality are eligible.)
2. Deposit Bonus Campaign: This campaign offers a generous 160% bonus on deposits, with credit amounts of up to 2.5 million yen. This offer is also available exclusively through this site.
How does bitcastle manage user funds?
At bitcastle, we ensure a strict separation between company operating funds and user funds. This approach guarantees that user funds remain accessible, even in unexpected situations, providing an added layer of security.
Is Japanese support at bitcastle comprehensive?
Yes, we place a high priority on customer support, especially in Japanese. As a native Japanese speaker, I recognize the importance of clear communication, which can sometimes be a challenge even with large brokerage firms. Some support centers only respond in English, creating a barrier for some Japanese-speaking users. Our Japanese team is dedicated to bridging this gap, ensuring a stress-free and fully-supported experience for our Japanese users.
Could you share bitcastle’s future vision and a message for our readers?
Our current focus is on developing AI-powered automated trading features, which we believe will redefine the user experience at bitcastle. Our vision is to transition from a traditional brokerage to a comprehensive AI platform. We foresee a future where most users can rely on AI to assist with their trading, creating opportunities for passive income.
Thank you so much for today!
Thank you so much!
\いまだけ16,000円のトレード資金が無料でもらえる!/
公式サイト:https://bitcastle.io/ja
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